This program is designed to equip learners with the essential sales techniques and strategies and to effectively identify, qualify, and close sales opportunities. Through a combination of theoretical knowledge and practical application, learners can develop sales skills to build strong customer relationships, overcome objections, and achieve targets.

Course Title

Developing Sales and Selling Skills

Skills that learners can develop:

• Needs Analysis:

  Effectively identifying and understanding customer needs and pain points.

• Building Rapport:

  Establishing and maintaining strong relationships with potential customers through effective communication and active listening.

• Product Knowledge:

  Gaining in-depth knowledge of products and services, including features, benefits, and competitive advantages.

• Sales Presentations:

  Delivering compelling and persuasive sales presentations that effectively communicate value propositions to customers.

• Handling Objections:

  Effectively addressing and overcoming customer objections and concerns.

• Negotiation and Closing Techniques:

  Developing effective negotiation and closing skills to secure sales and build long-term customer relationships.

• Customer Relationship Management (CRM):

  Utilising CRM systems to track customer interactions, manage sales pipelines, and build long-term customer relationships.

• Managers and supervisors: Those in leadership positions who want to enhance their management skills, improve their team's performance, and develop their leadership style.

• Aspiring leaders: Individuals who aspire to move into leadership roles and want to develop the necessary skills and knowledge to succeed.

• Team members: Employees who want to improve their organisational skills and to contribute effectively to their team and organisational success.

• Entrepreneurs and small business owners: Those who want to develop the skills to manage their businesses effectively, build strong teams, and drive growth.

• Anyone seeking personal, professional, and career development: Individuals who want to improve and and enhance their overall effectiveness and career prospects. 

Who benefit from attending our training:

Join our training events, secure your place now for an enriching experience. Our training events will enhance your workforce future skills and potentials.